Private stormwater
Private stormwater

Private stormwater

In certain, cases Council can investigate or take action on stormwater compliants.
Last updated on: 11 March 2026
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Council can only investigate or take action on stormwater drainage complaints where it relates to the flow of surface water coming from a structure on private property across the common land boundary onto another neighbouring property, and where specific criteria is met.
If this is not the issue, Council will be unable to investigate.
If this is an emergency, please contact SES on 132 500

More information

You can find more information concerning stormwater issues on private properties, and when Council can investigate, on Council's website.

Submit a request

If possible, before you lodge a complaint, talk to the owner of the property when the stormwater is coming from and politely explain the issues you are experiencing. If this is not possible, or talking to your neighbour doesn't help, please use the below request link to raise a request.
Please note: You are strongly encouraged to provide your contact details in case we require further information in relation to your request. In some cases, if we have insufficient information, we will not be able to investigate.