Rates and payment enquiries
Rates and payment enquiries

Rates and payment enquiries

Contact us if you have questions about rates, payments, ownership enquiries or to request copies of notices and statements.
Last updated on: 15 May 2026
In this article

About

You can use this request to ask questions about your rates, payments, debtor accounts, property ownership details, or to request copies of notices and statements.
Property rates fund many of the services and facilities provided to the community, including waste collection, roads and footpaths, public health, environmental protection, and community services.
Rates notices are issued at the end of July each year. You can pay in full by 31 August or in quarterly instalments due 31 August, 30 November, 28 February and 31 May.

More information

You can find more information about rates, payment options and how your rates are used on Council's website. This includes information on:

Submit a request

Use this form for rates or debtor enquiries. Please provide as much detail as possible to help us respond to your enquiry.