Bin collection problem
Bin collection problem
Report to Council if your household bin was not collected or only partially emptied on the scheduled day.
Last updated on: 04 November 2025
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If your bin was not collected or only partially empltied, you can submit a request for Council to investigate.
More information
Before submitting a request, please check:
- Was your bin out the night before?
- Have the bins either side of yours been emptied?
- Have you been left a note advising of an issue (overfull, too heavy)?
- Is your bin free of contamination (only correct items inside)?
- Has your street been affected by access issues?
- Is the waste stuck or jammed inside your bin?
For more information on your waste and recycling service visit the Council's website.
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