Building works enquiry
Building works enquiry

Building works enquiry

If you have a question or concern about building works, you can submit a request to Council.
Last updated on: 01 April 2026

About

If you have an enquiry relating to building works matters, you can raise a request to Council to respond or investigate the issue. These include:
  • Certification and changing the Principal Certifying Authority (PCA)
  • Private certifier issues
  • Dilapidated buildings (structural concerns only)
  • Building Code of Australia (BCA) or standards compliance
Please note: Council can only investigate if a private certifier fails to meet statutory obligations. Complaints about rude or unprofessional behaviour should be directed to the Building Commission NSW.

Reporting other related issues

Submit a request

Use the link below to submit your building works enquiry.
Please note: You are encouraged to provide your contact details so we can request further information if needed. Without sufficient details, Council may not be able to investigate.